Job Details

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.Executes all merchandising directives i.e. "maintain all plan-o-grams as set by the Corporate Office.Insures a pleasant and productive shopping experience for all customers.Assists the GSM / DM and Human Resources Manager to staff the department with "service" oriented associates; coordinates training; consults with GSM and gives input on preparation of performance appraisals; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.Resolves customer and associate opportunities with GSM / DM and HR Manager.Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.).Remains Product "expert" through ongoing product knowledge training; accuracy of inventory; Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:Identifying and evaluating customers' needs,Making product recommendations based off of this analysis,Promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.# Minimum Degree Required: High School Diploma or equivalentExperience: 2 to 4 years in Retail SalesAbility to effectively present information and respond to questions from Managers, associates, customers, and the general publicProficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systemsAbility to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate StaffTravel Requirements:~ Constantly stand and/or walk during shiftOccasionally operate motor vehicles or heavy equipmentPerforms duties within scope of general company policies, procedures, and objectives. Makes recommendations that affect policies, procedures, and practices.Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!~ Medical~ Dental~ Health Savings Account~ Flexible Spending Account~ 401k Retirement Savings~ Paid holidays~ Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.Bass Pro Shops