Job Details

Fraud Associate II - 2nd Shift

Category: Administration Main location: United States, Arizona, Tucson Position ID: J0926-1895 Employment Type: Full Time U.S. - CGI Federal roles - Visa and Passport

Position Description:

CGI Federal is looking for experienced Fraud Associate II to support the Western Passport Center (WPC). The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity, and have the ability to work as a team in a fast-paced environment. Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required.

Your Future Duties and Responsibilities:

With oversight from the Government Fraud Program Manager (FPM), the Fraud Associate Level II performs data analysis in support of the Fraud Program Office and other duties as assigned. The Fraud Associate Level II performs all duties assigned to a Fraud Associate Level I as well as, but not limited to, the following:

• Enter and maintain data in an in-house fraud database
• Verify and analyze data in various internal, law enforcement, and commercial databases (e.g. LexisNexis, CCD, EVVE, CURP, CLEAR) and report results
• Track fraud case statistics
• Update Agency/Center FPM SharePoint page
• Interface with Diplomatic Security and other Passport Center/Agencies
• Interface with stakeholders (acceptance facilities, law enforcement, and other Government agencies)
• Conduct analytical case reviews
• Assist in curriculum development and training aides for Passport staff training
• Provide training, oversight, and guidance to lower-level Fraud Associates and other contract staff in the Fraud Office

Required Qualifications to Be Successful in This Role:

• Must have or be able to obtain a SECRET clearance (US Citizenship required)• Bachelor's Degree (or) High School equivalency with 4 years of experience as a Support Associate Level III or IV (or) 4 years of experience in law enforcement, criminal justice, intelligence, or other professional analytic positions, and;• Three (3) years of law enforcement, criminal justice, intelligence, or other professional analytic experience, and;• Five (5) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, MS SharePoint, MS Access, and MS Outlook.• Must meet all qualifications requirements of the Fraud Associate Level I• Capable of analyzing facts and evaluating information, drawing conclusions from such evaluations, and formulating recommendations• Capable of leading small teams• Capable of doing repetitive functions such as lifting, sitting, reaching, twisting, sealing envelopes, and filing. • Standing in the public waiting area of the agency, while assisting the internal and external customer and general public. You may be required to stand for a minimum of 6 hours, but not to exceed 12 hours in a given day based upon scheduling requirements.• Ability to work as triage helper in managing the public in an orderly manner. • Ability to move up to 45 lbs • Ability to work in inclement weather conditions, as requested by our government customer.

Skills:

• Administration
• Communication
• Customer Service & Support
• Data Entry
• Fraud management

What You Can Expect From Us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.