Job Details

Our associates celebrate lives. We celebrate our associates.JOB RESPONSIBILITIES Dispatching/Paperwork Provides consistent support by dispatching resources to meet the needs of client familiesReceives first call information and initiates the resources required for dispatchProcesses removal paperworkAssists with recording keeping of embalming documentation as requiredEnsures that vehicles and associates are dispatched in accordance with company standards. Dispatch services may include: Removals, Visitations, Transfers of casketed decedent and/or remains to final dispositions, Decedent memorial servicesScheduling Schedules activities for both the internal staff as well as market locationsSchedules the dispatch of vehicles and associates to ensure that services are provided as scheduled; services may include: Removals, Visitations, Transfers of casketed decedent and/or remains to final dispositions, Decedent memorial servicesMaintains in-house scheduling of location resourcesSchedules sufficient resources to meet market commitmentsCustomer Service Demonstrates a commitment to internal and external customer service while serving the Company's families exceptionally wellBuilds and maintains strong relationships by promoting a team atmosphereCommunicates with location associates, including directors, managers and other staff members to mitigate confusion and misunderstandingLeads by example while staying engaged and supportive of company initiativesManage Inventory (Location specific) Takes and places orders for necessary suppliesManages inventory for caskets and cremation containers for the market, including receiving requests and making orders, as requiredOrder additional general supplies at the direction of the location managementPerforms other duties as directed by managementMINIMUM REQUIREMENTS Education High school diploma or GED equivalentLicenses Current valid driver's license may be requiredExperience Minimum of six (6) months scheduling or logistics experienceKnowledge, Skills and Abilities Knowledge of the company's service promise, services, capabilities, policies procedures and practices to effectively manage various location needsAbility to resolve issues in accordance with company goals and objectivesExcellent communication skills and interpersonal skillsAbility to prioritize and organize effectively with a keen sense to detailAbility to work in a fast paced, high pressure environmentAbility to multi-task using multiple software programs simultaneouslyAbility to communicate with associates, customers, supplies in person or by phoneSolid knowledge of computers, MS Office, e-mail, internet and other software required or willingness to learnGood driving recordSchedule Saturday and Sunday 8am to 5pm; additional hours offered as availablePostal Code: 85706Category (Portal Searching) OperationsJob Location US-AZ - Tucson#J-18808-Ljbffr