Job Details

Security Officer

Responsible for the protection and safety of all CDS property assets, guests, and team members.

Duties and Responsibilities (specific areas of responsibility include but are not limited to):

• Patrols assigned areas actively and continuously to provide overall asset protection of Gaming Enterprise property and guest/team member safety.
• Provides greeting services at guest entry points and inspects packages as people enter and leave the building, as appropriate.
• Checks identification of all guests who appear to be under the legal age to either gamble or consume alcoholic beverages.
• Performs crowd control for events and assists with directing traffic and parking.
• Conducts interviews with witnesses or victims and generates necessary written reports regarding security-related incidents such as theft, injury, or property damage.
• Operates a two-way portable radio to coordinate and dispatch information to all other radio users.
• Escorts people and/or property when necessary to ensure safe transport of Gaming Enterprise monies, gaming assets, and team members.
• Identifies potential safety hazards and reports them to appropriate individuals for proper resolution.
• Interacts with guests and team members in a positive and professional manner at all times.
• Operates company vehicles to conduct business when directed to do so.
• Participates in mandatory security-related training such as learning how to administer first aid and emergency response procedures as well as other programs required of Gaming Enterprise employees.
• Maintains a working knowledge of the Gaming Enterprise facilities as well as special events on property in order to advise guests and fellow team members.
• Maintains a working knowledge of emergency action procedures to efficiently handle situations such as fires, evacuations, and robbery attempts.
• Facilitates the flow of information and keeps abreast of changes by attending regularly scheduled departmental meetings.
• Provides courteous service and is cordial to all team members and guests.
• Performs other job-related duties as assigned.

Essential functions of the position:

• Must be able to lift, carry, and transport materials and/or equipment on a frequent basis up to 50 pounds.
• Must be able to sit, walk, or stand for extended periods of time.
• Must be able to reach, pull, kneel, squat, twist, and bend for duties.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to travel to other CDS properties, or any other events necessary for this specific role.
• Must be able to read, write, and effectively communicate with all guests and team members in a positive and professional manner.
• Must be able to follow both verbal and written directions.
• Must have computer proficiency with Microsoft Office Suite software.
• Must be able to work in environments with high noise levels, flashing lights, smoking areas, and large crowds.

Knowledge, Skills, and Abilities:

• Knowledge of basic security procedures.
• Knowledge and skill operating a two-way portable radio to coordinate and dispatch information to other radio users.
• Knowledge of all applicable laws, rules, and regulations governing the Gaming Enterprise.
• Skill in identifying suspicious activity or security violations that require intervention and taking action to address such matters.
• Skill in working courteously with the public as well as developing and maintaining good working relationships.
• Organizational, planning, and time management skills.
• Ability to effectively communicate.
• Ability to write routine reports and correspondence.
• Ability to learn Gaming Enterprise policies and procedures related to effective work performance.
• Ability to exercise independent judgment.
• Ability to apply common sense reasoning to a variety of situations and carry out instructions in written, oral, or diagram form in a professional manner.
• Ability to read and comprehend documents such as safety rules, operation and maintenance instructions, and procedure manuals.
• Ability to work effectively in a fast-paced atmosphere and under pressure.

Minimum Qualifications:

• High School Diploma or GED.
• Must be able to work any shift, weekends, holidays, special events, and overtime, as needed.
• Must be able to successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
• Must have employment eligibility in the U.S.
• Must be able to obtain a valid gaming license/background check.

Preferred Qualifications:

• Four (4) months job related security, law enforcement, or military experience.
• Bilingual (English and Spanish).
• A valid driver's license.