Job Details

Business Office Coordinator

Join a team that is inclusive and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. The Business Office Coordinator provides administrative, operational, and organizational support for Finance and Business Office functions across the organization. This position supports procurement activities, employee travel coordination, corporate credit card administration, employee reimbursements, records management, mail processing, and other business office functions.

Job Responsibilities:

• Support organization-wide procurement activities, including purchase requisitions, vendor onboarding documentation, purchase tracking, and approval workflows.
• Assist employees with travel requests, travel arrangements, expense documentation, and policy compliance.
• Maintain procurement and travel records in accordance with organizational policies and document retention requirements.
• Support vendor account setup and maintenance for approved suppliers, service providers, and purchasing platforms.
• Maintain current tax-exempt certificates and work with vendors to ensure applicable purchases are processed without sales tax.
• Assist in monitoring procurement transactions and documentation to ensure compliance with organizational policies.
• Collect, organize, and track credit card receipts and supporting documentation.
• Monitor receipt submission compliance and follow up with cardholders regarding missing or incomplete documentation.
• Support monthly credit card reconciliation processes by ensuring documentation is complete and submitted within established deadlines.
• Maintain organized records of credit card expenditures and related supporting documents.
• Assist with employee reimbursement processing by reviewing submitted documentation for completeness and policy compliance.
• Respond to employee questions regarding reimbursement requirements and supporting documentation.
• Track reimbursement requests and help ensure timely processing and resolution.
• Maintain business office records, logs, files, and supporting documentation.
• Coordinate follow-up activities with internal departments, vendors, and external partners to support finance and administrative processes.
• Monitor and track outstanding requests, documentation, approvals, and action items.
• Support recurring department processes, reporting requirements, and administrative workflows.
• Assist with implementation and continuous improvement of departmental procedures and business processes.
• Provide administrative support to the Finance and Business Office teams.
• Coordinate meetings, schedule appointments, and assist with departmental communications.
• Prepare, organize, and maintain electronic and physical files and records.
• Assist with special projects, reporting requests, and department initiatives.
• Support process documentation, workflow updates, and organizational recordkeeping efforts.
• Receive, sort, distribute, and track incoming mail and correspondence.
• Maintain mail logs and ensure timely routing of financial and operational documents.
• Manage paper check logs and scan supporting documentation for Accounts Receivable processing.
• Coordinate with internal departments regarding finance-related correspondence and record requests.
• Ensure business office records are maintained in accordance with organizational retention requirements.

Qualifications:

• High school diploma or equivalent required; Associate's degree in Business Administration, Accounting, Finance, or a related field preferred.
• Minimum of two years of experience in administrative support, business office operations, procurement, finance, accounting, or a related environment.
• Strong organizational and time-management skills with the ability to prioritize multiple assignments and meet deadlines.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, Teams, and other business applications.
• Ability to learn and effectively utilize financial, procurement, and workflow management systems.
• Ability to work effectively with AI-enabled tools, digital assistants, and workflow technologies to support research, documentation, communication, tracking, and process improvement.
• Strong attention to detail and commitment to accuracy.
• Excellent customer service, written communication, and interpersonal skills
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.

Regulatory:

• Minimum 21 years of age.
• DPS Level I fingerprint clearance if required (must possess upon hire and maintain throughout employment).
• CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment).
• Current, valid Arizona Driver's License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required.

Questions about this position? Contact us at HR@ichd.net

Intermountain Centers is an equal opportunity employer. Intermountain Centers does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.