Job Details

Administrative Support Services Assistant

The Administrative Support Services Assistant will perform basic clerical functions, basic computer processes, and first-line customer service. Responsibilities include filing, faxing, copying, directing telephone and walk-in customers, basic data entry, and distributing mail.

Principle Duties and Responsibilities

Perform general reception duties, which may include, answer phones on a multi-line system, direct inquiries to appropriate staff, greet visitors, and provide department information.

Prepare and copy a variety of correspondence, e-mails, letters, memos, and faxes.

File documents alphabetically, numerically, or by other prescribed methods.

Receive and distribute incoming and outgoing mail.

Receive/log documents, applications, and fees; enter data and maintain corresponding files.

Perform spot checks of inventory and orders supplies as needed.

Prepare appropriate forms and documents to assist with maintenance requests, purchase requests, employee travel and reimbursement, and employee training.

Perform other duties of a similar nature or level as requested by supervisor or director.

Required Knowledge, Skills, and Abilities

Knowledge of:

• Clerical and office support practices;
• Assigned department operations and functions;
• Customer service principles;
• Yaqui culture, customs, resources and traditions and/or a willingness to learn.

Skills and Abilities:

• Maintain files and records;
• Follow oral and written instructions, policies, and procedures;
• Operate a variety of office equipment, including a computer, fax, adding machine, scanner, and related software applications;
• Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. Have ability to sufficiently exchange or convey information and receive verbal and written work instructions.

Education, Certifications and Experience Required

High School Diploma or GED; and experience sufficient to successfully perform the essential duties of the job such as those listed above.

A valid Arizona Driver's License may be required by the hiring department

Special Requirements:

• Some positions require a Clearance Card, Homeland Security Background Check or Tribal Gaming License prior to working. Failure to maintain a current Level 1 Clearance Card, Homeland Security Background Check, or Tribal Gaming License will result in termination.