Old Dominion - - Responsibilities: Answer the telephones in a prompt and courteous manner and provide customer service including scheduling appointments and tracing shipments; Create freight bills, bills of lading and HazMat paperwork; Maintain Excel spreadsheets, Line Haul Driver logs, Motor Vehicle Inspection Reports and Violations and reviews for line haul drivers; Assists Central Dispatch with communication to Line Haul Drivers at the service center; Organize manifest for Line Haul Drivers and communicate assignments to drivers