Job Details

Administrative Assistant, Speech Language & Hearing Sciences

Posting Number
req25305

Department
Speech Language & Hearing Sci

Department Website Link
slhs.arizona.edu

Location
Tucson Campus

Address
Tucson, AZ USA

Position Highlights

This position supports the business operations of Speech, Language, and Hearing Sciences. The position is primarily responsible for assisting the Medical Billing Manager with the coordination of insurance benefits; referral management; maintaining the electronic medical records system; checking in clients; collecting and recording cash receipts; and interacting with faculty clinicians, students, patients, and their families, etc. in our dynamic and fast-paced training clinic.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

• Answer clinic phones (three incoming lines), including scheduling new and existing audiology patients and speaking with new speech clients from referrals regarding needs, scheduling, paperwork, etc.
• Check in/out patients - duties includes scanning paperwork, noting information, COVID screening, permits, copying documents, updating status on the schedule, appointment preparation follow-up and surfing through the schedule for missing items (referrals, paperwork, insurance, hearing aids, etc.). Processing payments for in-person and telehealth sessions, and assisting walk-ins with questions and/or hearing aid drop offs.
• Updating spreadsheets and sending patient paperwork - Includes "To Be Scheduled Speech", self-pay tracking, managing the electronic paperwork system, and PCP referral fax list.
• End-of-day closeout - credit card, cash, and check payments are verified in the patients' accounts.
• Email communications with admin action required.
• Other duties as assigned.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• High school diploma and a minimum of 5 years relevant (i.e. clinical) work experience required.

Preferred Qualifications

• Experience with HIPPA regulations.
  
• Bilingual (English/Spanish) strongly preferred.

FLSA
Non-Exempt

Full Time/Part Time
Full Time

Number of Hours Worked per Week
40

Job FTE
1.0

Work Calendar
Fiscal

Job Category
Organizational Administration

Benefits Eligible
Yes - Full Benefits

Rate of Pay
$20.33 - $25.41

Compensation Type
hourly rate

Grade
5

Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level
OC3

Job Family
Administrative Support

Job Function
Organizational Administration

Type of criminal background check required:
Name-based criminal background check (non-security sensitive)

Number of Vacancies
1

Target Hire Date
3/16/2026

Expected End Date

Contact Information for Candidates
Feday Barakat

...@arizona.edu

Open Date
3/2/2026

Open Until Filled
Yes

Documents Needed to Apply
Resume and Cover Letter

Special Instructions to Applicant

Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at ...@arizona.edu.