Job Details

Administrative Support Professional I, Academic Programs

Posting Number
req25189

Department
College of Nursing

Department Website Link


Location
Tucson Campus

Address
Tucson, AZ USA

Position Highlights

The College of Nursing is looking for a highly reliable, welcoming, proactive, resourceful professional with exceptional communication skills who thrives on helping others and enjoys organizing events. Under limited supervision and using independent judgment, the Administrative Support Professional will act as the first point of contact for the Office of Student & Academic Affairs (OSAA), organize professional events, and oversee all student-facing communication for the college.

As the first point of contact, the successful candidate will have a smile in their voice and support the Recruiting, Admissions, Academic Advising, and Student Success teams. The Administrative Support Professional will quickly become knowledgeable about the CON programs and university resources to support their colleagues and answer questions from fellow staff, students, faculty, and others. This position requires exceptional customer service skills; a high degree of professionalism; accuracy and attention to detail; and the ability to set priorities and successfully handle multiple projects.

As the professional events organizer, the successful candidate will coordinate the convocation ceremony, honors ceremony, and other events as assigned. The CON graduates 500+ nurses each year with specialized pinning and hooding ceremonies in Fall, Spring, and Summer - with 2,000+ guests in attendance. This role will coordinate with college leadership to identify the preferred ceremony date/time; create the invitation and rsvp tools; synchronize with academic advising to verify student eligibility; compose the script; direct faculty, students, university leadership, keynote speakers, guests, and volunteers; work with marketing to develop the event program; and initiate many other small touches to make the event special for each participant.

In addition to these primary areas of responsibility, the position also oversees all student-facing communications for the college, ensuring information is accurate, timely, and strategically aligned. This will include maintaining up-to-date content across departmental webpages, bulletin boards, hallway monitors, email communications, and other student communication platforms to support engagement, awareness, and student success.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

• As the first point of contact for the college, greet visitors, answer phone calls, and respond to email. Inquiries range in difficulty and confidentiality and require a great deal of customer savvy.
• Develop, organize, and produce CON Convocation & Award Ceremony, Honors Ceremony, and other events as assigned.
• Manage studentfacing communications by maintaining timely, accurate content across webpages, bulletin boards, hallway monitors, and other platforms.
• Provide administrative support for the Recruiting & Admission and the Academic Advising & Student Success teams.
• Interact with a diverse population of college associates, ranging from high school families to high-level constituents.
• Possess a high level of situational awareness, broad vocabulary, tact, discretion, resourcefulness, and judgement.
• Manage the electronic ticketing and phone systems, requiring a high degree of computer proficiency.
• Prepare and process documents containing confidential information, requiring a high level of discretion.
• Host campus tours for prospective students as needed, requiring the ability to confidently communicate to broad audiences.
• Maintain office supplies needed for assigned units. Maintain office files, including shared drives, organized and up to date.
• Develop and maintain strong partnerships with campus colleagues.

Knowledge, Skills, & Abilities:

• Exceptional organizational skills, advanced customer service, focused attention to detail and a high standard of excellence.
• High levels of initiative, dependability, resourcefulness, and flexibility.
• Effective prioritizing, multi-tasking, problem solving, and decision-making abilities.
• Impressive communication skills: listening, verbal, written.
• Strong interpersonal skills; committed to diversity, equity, inclusion; and the ability to work with diverse constituencies.
• Exercise discretion on matters of significant importance related to highly confidential student matters.
• Ability to effectively use administrative systems, web-based applications, and standardized software programs, including Microsoft Office Suite.
• Ability to establish, maintain and sustain positive, professional working relationships internally and cross-functionally.
• Ability to work independently and as part of a team in a service-oriented office environment - including responding to walk-in questions.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through experience.
• Minimum of 1 year of relevant work experience.

Preferred Qualifications

• Experience in event coordination.
• Experience with U of A and CON programs, policies, procedures.
• Conversational proficiency in Spanish.

FLSA
Non-Exempt

Full Time/Part Time
Full Time

Number of Hours Worked per Week
40

Job FTE
1.0

Work Calendar
Fiscal

Job Category
Organizational Administration

Benefits Eligible
Yes - Full Benefits

Rate of Pay
$25.50 - $31.87

Compensation Type
hourly rate

Grade
7

Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level
PC1

Job Family
Administrative Support

Job Function
Organizational Administration

Type of criminal background check required:
Name-based criminal background check (non-security sensitive)

Number of Vacancies
1

Target Hire Date

Expected End Date

Contact Information for Candidates
Jill Hagaman | ...@arizona.edu

Open Date
2/13/2026

Open Until Filled
Yes

Documents Needed to Apply
Resume and Cover Letter

Special Instructions to Applicant
In your cover letter, please confirm your availability to work in-person at the College of Nursing, 1305 N Martin Avenue, Tucson, from 8:00am to 5:00pm, Monday through Friday.

Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at ...@arizona.edu.