Job Details

Position: Security Officer

Department: Security

Reports To: Security Supervisor

Job Summary: Executes security duties to adequately protect the life and property of guests, team members, and Gaming Enterprise property.

Duties and Responsibilities (specific areas of responsibility include but are not limited to):

1. Patrols assigned areas actively and continuously to provide overall asset protection of Gaming Enterprise property and guest/team member safety.
2. Provides greeting services at guest entry points and inspects packages as people enter and leave the building, as appropriate.
3. Checks identification of all guests who appear to be under the legal age to either gamble or consume alcoholic beverages.
4. Performs crowd control for events and assists with directing traffic and parking.
5. Conducts interviews with witnesses or victims and generates necessary written reports regarding security-related incidents such as theft, injury, or property damage.
6. Operates a two-way portable radio to coordinate and dispatch information to all other radio users.
7. Escorts people and/or property when necessary to ensure safe transport of Gaming Enterprise monies, gaming assets, and team members.
8. Identifies potential safety hazards and reports them to appropriate individuals for proper resolution.
9. Interacts with guests and team members in a positive and professional manner at all times.
10. Operates company vehicles to conduct business when directed to do so.
11. Participates in mandatory security-related training such as learning how to administer first aid and emergency response procedures as well as other programs required of Gaming Enterprise employees.
12. Maintains a working knowledge of the Gaming Enterprise facilities as well as special events on property in order to advise guests and fellow team members.
13. Maintains a working knowledge of emergency action procedures to efficiently handle situations such as fires, evacuations, and robbery attempts.
14. Facilitates the flow of information and keeps abreast of changes by attending regularly scheduled departmental meetings.
15. Provides courteous service and is cordial to all team members and guests.
16. Performs other job-related duties as assigned.

1. Knowledge of basic security procedures.
2. Knowledge and skill operating a two-way portable radio to coordinate and dispatch information to other radio users.
3. Knowledge of all applicable laws, rules, and regulations governing the Gaming Enterprise.
4. Skill in identifying suspicious activity or security violations that require intervention and taking action to address such matters
5. Skill in working courteously with the public as well as developing and maintaining good working relationships.
6. Organizational, planning, and time management skills.
7. Ability to effectively communicate.
8. Ability to write routine reports and correspondence.
9. Ability to learn Gaming Enterprise policies and procedures related to effective work performance.
10. Ability to exercise independent judgment.
11. Ability to apply common sense reasoning to a variety of situations and carry out instructions in written, oral, or diagram form in a professional manner.
12. Ability to read and comprehend documents such as safety rules, operation and maintenance instructions, and procedure manuals.
13. Ability to work effectively in a fast paced atmosphere and under pressure.
14. Ability to lift and/or move up to 100 pounds.

1. High School Diploma or GED.
2. Must be in good physical condition to perform job duties (Security Officers are required to talk, listen, stand, and walk 100% of the job time.)
3. Must be able to work any shift, weekends, holidays, special events, and overtime, as needed.
4. Must have employment eligibility in the U.S.
5. Must be able to obtain a valid gaming license.

1. Four (4) months job related security, law enforcement, or military experience.
2. Bilingual (English and Spanish)
3. Must have a valid Arizona Driver's License and clean driving record.