As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the departments needs and will be communicated to the applicant or incumbent by the supervisor. Responds to public and staff by providing general information pertaining to departmental or program activities;Answers single- and multi-line telephones, routes calls, and relays messages;Resolves routine problems in person, by phone, and through correspondence with complainant;Requests specific information by telephone;Checks documents for completeness and accuracy and issues licenses and permits;Types and word processes a variety of documents such as correspondence, reports, forms, contracts, requisitions, and claims;Edits documents for grammar, punctuation, spell...Administrative Assistant, Administrative, Assistant, Technology, Experience