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Job Details

Dispatcher (Public Safety Telecommunicator)

  2026-01-29     Town of Marana, AZ     Marana,AZ  
Description:

Salary: See Position Description
Location : Ed Honea Marana Municipal Complex, AZ
Job Type: Full Time
Job Number: 202600016
Department: Police
Opening Date: 01/27/2026
Closing Date: Continuous

Town of Marana
Marana is one of the fastest growing communities in Southern Arizona, located approximately 20 minutes northwest of downtown Tucson and 75 minutes southeast of Phoenix. The Town makes its decisions based on a Strategic Plan that has five focus areas: Cherished Heritage, Vibrant Community, Thriving Commerce, Healthy Lifestyles, and Proactive Public Services.

Marana's standards are high. We are an organization of excellence and have developed four Cultural Value Statements that provide the guidelines for how we work together. Our Cultural Values are: Dedicated Service, Respect, Teamwork and Engaged Innovation.

Position Description
Are you interested in starting a new career or are you an experienced emergency dispatcher looking to continue your career with a highly respected agency? The Town of Marana is seeking an entry-level or experienced Dispatcher to join a great team and dispatch emergency and non-emergency police personnel in response to calls for service.

The Town offers a competitive benefits package:

Entry-level Dispatchers will attend a 10 week Dispatcher academy

Expected Hiring Range: $20.65 - $25.30
Salary Range: $20.65 - $29.94

  • placement within the expected hiring range is dependent on direct experience, internal equity and/or budget
Schedule: Varying schedules including graveyard shifts, weekends and holidays.

Examples of Duties
  • Receives calls for service by acting as liaison between public and police; determines emergency response necessity; provides information to the public; and accesses and utilizes multiple computer systems, data bases, reference books and maps.
  • Receives and initiates radio communication with field personnel; monitors radio frequencies; maintains unit status and location; and retrieves and relays emergency information.
  • Maintains state and federal required documentation; performs communication tasks by distributing information to appropriate agencies; responds to requests; and maintains information.
  • Other duties as assigned
Minimum Qualifications
  • High school diploma or GED equivalency plus six months of additional education or training
  • Over six months of customer service experience
  • Must pass an extensive background investigation, polygraph and psychological evaluation.
Additional Requirements:
  • Must pass a pre-employment physical examination and drug test
  • Must obtain ACJIS (Arizona Criminal Justice Information System) Certification within 6 months of hire
  • MUST ATTACH THE NON-SWORN SUPPLEMENTAL APPLICATION as part of the submission. Please note that this supplemental application must be notarized. You can also submit the non-sworn supplemental application via email directly to Nikki Hemphill, HR Generalist at ...@maranaaz.gov or Fax to 520-###-#### once you submit your online Town of Marana application
    • Click here to download the file:
PREFERRED REQUIREMENTS:
  • Experience as a public safety dispatcher
  • Experience working with confidential information
RECRUITMENT PROCESS

To be considered for this position, all applicants must complete the Town of Marana application form in its entirety online at and the Non-Sworn Supplemental Application. Providing a resume is welcome; however, it will not substitute for completing all required sections of the application. Minimum qualifications will be reviewed and evaluated based solely on the information provided in the application. Incomplete applications or applications lacking the required details may result in disqualification from the hiring process.

Job posting will remain open until a sufficient number of applicants have met the minimum requirements. A first review date of applications will be conducted on 3/2/2026.
To be considered in the initial review, please submit your online application by 11:59 PM on 3/1/2026.

Applications submitted after this deadline may or may not be reviewed, depending on the needs and progress of the selection process.

REVIEW AND TESTING PROCESS

*Please note all communication and status updates will be sent via email through the applicant tracking system and/or Human Resources. Please monitor junk mail.
  • Candidates will be asked to complete and notarize the Non-Sworn Supplemental Application during the application submission which will be used during a potential background investigation.
  • Candidates selected to move forward will be invited to an online/remote practical assessment. This assessment utilizes computer software to simulate a public safety communications environment.
  • Candidates selected to move forward will be invited to Oral Boards and finalists will go through further background investigations and testing. Further details will be provided for those that move forward in the process.

Based on positions available, the Police Department may place finalists on an eligibility list to fill future vacancies. These lists have no set expiration date. The Police Department can choose to exhaust the list at any time depending on the needs of the department.

TOWN OF MARANA CONTACT INFORMATION
11555 West Civic Center Drive
Marana, AZ 85653
www.maranaaz.gov
ph. (520) ###-#### / fax (520) ###-####

QUESTIONS
Human Resources Staff Contact
Nikki Hemphill / 520-###-#### / ...@maranaaz.gov

For technical issues with the Neo Gov site, please contact Customer Support at 1-855-###-####.

The Town of Marana is an equal opportunity employer. If you require a reasonable accommodation at any stage of the application/exam process due to a disability, please contact the Human Resources Department prior to any deadlines related to this recruitment process. Please contact the Human Resources Department if you would like this publication in an alternative format.
The Town of Marana offers a variety of benefits to meet your needs. Visit our benefits site for more information:
01

Please select the highest level of education that you have completed.
  • I have a high school diploma or general education equivalency
  • I have some college past the high school level
  • I have an associate's degree
  • I have a bachelor's degree
  • I have a master's degree
  • None of the above options apply to me

02

Please select the item below that more closely describes your customer service experience.
  • I have no related experience
  • I have less than 6 months of direct experience
  • I have more than 6 months of direct experience

03

Do you have experience working as a public safety dispatcher? If so, how much experience do you have?
04

STOP! You must submit a notarized Non-Sworn Supplemental Application as part of your submission as identified in the posting. Failure to complete will result in disqualification from the process. Did you complete and notarize the Non-Sworn Supplemental Application as noted in the job posting? (you can attach to your online submission, email or fax to the HR Contact in the job posting)
Required Question


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