Job Details

The Patient Access Scheduler II is responsible for advanced scheduling functions, insurance verification, and coordination of complex outpatient and ancillary services. This role supports departmental operations by mentoring junior staff, resolving scheduling conflicts, and ensuring compliance with organizational and payer requirements. ESSENTIAL FUNCTIONS: - Schedule complex diagnostic, surgical, and outpatient procedures using EHR and scheduling systems. - Verify insurance eligibility, benefits, and authorization requirements for scheduled services. - Coordinate with clinical departments and physician offices to confirm procedure details and resolve conflicts. - Provide patients with procedure preparation instructions and cost estimates. - Collect co-pays, deductibles, and outstanding balances; reconcile daily cash drawer. - Mentor and train Scheduler I staff; serve as a resource for complex scheduling scenarios. - Monitor scheduling queues and ensure timely follow-up on pending case...Patient Access, Scheduler, Patient, Healthcare, Scheduling, Insurance