Job Details

Together we are powering the future of Higher Education

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About the Opportunity

Ellucian is seeking an experienced Project Manager to join the North American field delivery team to lead implementations of our integrated administrative solutions for colleges and universities. The Project Manager will support projects including SaaS and Cloud implementations, coordinating functional and technical activities to ensure project success. Candidates should have relevant project management experience, and a strong understanding of the areas outlined below.

Where you will make an impact

• Manage projects through all phases of the Ellucian Implementation Methodology from initiation/planning through execution, delivery, and project closeout.
• Build and maintain productive relationships with team members, client stakeholders, and peers.
• Apply project management disciplines such as scheduling, risk mitigation, resource coordination, and scope management.
• Clearly communicate project plans, roles, milestones, and deliverables to internal and external stakeholders.
• Utilize standard project management practices and tools to monitor and deliver high-quality solutions.
• Identify risks and help mitigate project challenges while tracking dependencies and progress.
• Facilitate regular project status meetings and updates to ensure alignment and transparency.
• Collaborate with internal teams and client resources to support delivery of integrated solutions.
• Serve as a primary point of contact for day-to-day project communications.
• Provide regular updates to management on project progress, risks, and issues.
• Support project-related discussions around scope, timing, and cost with appropriate stakeholders.
• Promote positive client relationships and foster a collaborative project environment.
• Escalate and assist in resolving project risks and issues as they arise.
• Offer feedback and support to team members to improve performance and outcomes.
• Contribute to team cohesion by promoting communication and cooperation across project.

• 3 years of hands-on experience managing CRM or ERP SaaS implementations.
• Working knowledge of project planning, execution, and resource tracking.
• Familiarity with operational elements that influence project performance, such as:
• Maintaining up-to-date project plans
• Supporting customer satisfaction
• Assisting with accurate billing and reporting documentation
• Ability to manage priorities in a matrixed environment.
• Willingness to collaborate with customer-facing teams to support solution development.
• Interest in identifying opportunities for improvement based on knowledge of higher education business processes and technology.
• Ability to work independently while seeking guidance from more senior leaders or mentors when needed.
• Project Management certification (e.g., PMP, CSM) and/or cloud-related certifications are a plus.
• Higher education experience preferred.

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
  • Headspace Care (mental health)
  • Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy- caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Education Assistance Program
  • Professional development opportunities