Job Details

Job Title
Assistant Director of Development, Annual Giving - TeleHawks

Department
Annual Giving

Worker Type
Regular

Pay Type
Salary

Position Salary Minimum
$55,000

Position Salary Maximum
$58,000

Salary will be commensurate with the level of the position, education, and experience.

Scheduled Weekly Hours
40

Benefit Eligible
Yes

Screening Date
2026-01-12

Job Description Summary
The Assistant Director of Development, Annual Giving will advance the mission of Miami University by planning, organizing, and implementing strategies to increase the level of personal engagement and financial commitment of alumni and friends. Particular emphasis will be given to securing philanthropic and volunteer support for the university's Annual Fund through mass marketing channels.

Job Description

The Assistant Director of Development, Annual Giving will advance the mission of Miami University by planning, organizing, and implementing strategies to increase the level of personal engagement and financial commitment of alumni and friends. Particular emphasis will be given to securing philanthropic and volunteer support for the university's Annual Fund through mass marketing channels.

Miami University is a public university founded in 1809. With its close proximity to the city of Cincinnati, coupled with a nationally recognized excellence in undergraduate education, there is a significant opportunity to increase all measures of support from alumni, friends, and corporate and foundation partners. As the university looks to embark upon its next comprehensive campaign, a robust and high functioning development team will play a critical role in the success of that effort.

Miami University recognizes that technology enables us to find new ways of providing first class service and workplace flexibility. This position is approved for remote work on a hybrid basis, following a successful period of six (6) months of employment. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason.

The Division of University Advancement is committed to creating an inclusive work environment where all people feel safe, valued, and respected.

Duties:

Manage the TeleHawks Student Calling Program

• Recruit, interview, hire, train, schedule, and directly supervise 3-5 student supervisors and 35-40 student callers.
• With support from the Director of Development, Annual Giving, create the job descriptions, training program, and manual for student supervisors and callers.
• Develop and implement creative employee recognition and incentive programs to retain and motivate callers, improve performance and increase productivity.
• In collaboration with the Director of Development, Annual Giving, create a comprehensive solicitation and stewardship strategy. This includes: establishing a calling calendar, determining calling segments and pools, managing data requests, developing calling scripts, follow-up emails, text messages and fulfillment letters.
• With support from the Director of Development, Annual Giving, establish goals for the overall program as well as individual segments.
• Measure performance of individual callers in order to increase their productivity and meet overall program goals.
• Collaborate with the Gift Processing/Advancement Operations team regularly to ensure accurate reporting and program goal achievement.

Annual Giving - Solicitation Efforts

• Effect cultivation, solicitation, and stewardship calls to alumni and friends independently and occasionally with other staff, faculty, administrators and alumni volunteers.
• Work with Annual Giving team members to support various fundraising efforts surrounding #MoveInMiami, Miami University's annual day of giving.
• Perform other solicitation and stewardship duties related to the mission of the Office of Development under the guidance of the Director of Development, Annual Giving and the Assistant Vice President for Development, Annual Giving.

Minimum Qualifications: Bachelor's degree; minimum of one year of related work experience (volunteer work may be counted towards this requirement)

Preferred Qualifications: Work experience in a financial, fundraising or sales setting; experience in an educational setting

Required Knowledge, Skills and Abilities:

Outstanding communication skills; commitment to collaborative approach to fundraising; excellent organizational skills and attention to detail; and willingness to travel occasionally

Additional Position Information (if applicable)

Required Application Documents
To be considered for this position please upload a resume and cover letter.

Special Instructions (if applicable)
None

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ...@miamioh.edu or 513-###-####. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ...@miamioh.edu or 513-###-####.

Clery Act
As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-###-####.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.