Job Details

Are you right for Goodwill?

Our mission to provide jobs and training to people to gain skills and achieve independence is why we do what we do. Our success happens when all team members believe in and support our mission and live by our values every day. If you will contribute to our mission, live our values, and commit to doing your best, please complete this application. If you cannot commit to do all of these things, please stop here and do not complete the application.

With the right team members, we can realize our vision where all people have the opportunity to reach their potential and contribute to our community.

How this role supports our Mission:

Under the supervision of the Vice-President of Employee Services and Support, the Director of Training is responsible for developing and implementing effective training programs that develop staff competency, reflect Goodwill's values and contributes to the overall success of the agency. They also manage the Employee Development Program providing career development opportunities and direct support or referrals for employees experiencing challenges to their success. Collaborates across departments and teams to assess ongoing and future training and development needs as well as effectiveness of established programs.

What we require from you:

Special requirements:

Bachelor's degree in education, Organizational Development or related field preferred.

Minimum of three years of teaching, training/ development, program leadership experience

Minimum of three years' experience developing and delivering curriculum for students/employees at varied levels in an organization

Minimum of three years' experience managing company-wide projects

Additional Requirements:

• Ability and willingness to perform all job tasks with a positive attitude.
• Communicate in an honest, polite, and well-intentioned manner.
• Do the right thing.
• Under the guidance of the Vice-president of Employee Services and Support, assess and identify training needs and gaps in the organization.
• Design, develop, implement and facilitate comprehensive training solutions to improve both organization and individual employee performance
• Design and deliver training in various mediums including classroom, webinars, go-to meeting and Bridge online trainings.
• Ensure overall training quality through implementation and monitoring, feedback, testing, competency evaluation and ongoing analysis of key metrics.
• Collaborate with department leaders regarding design and delivery of training courses and objectives.
• Provide direction, oversight and analysis of formal mentoring program.
• Identify and partner with internal and external resources to carry out development activities
• Anticipate future trends and needs of the organization
• Align department strategies with company strategies
• Ensure development activities are competency based and outcome focused
• Capture, measure, analyze and report activity outcomes
• Research and implement best practices as appropriate
• Develop and manage operating budget
• Dynamic and engaging presentation skills
• Ability to gather, analyze and report on development data
• Familiar with HRIS or LMS systems
• Ability to provide services/solutions to address a wide variety of situations in a complex organizational environment having competing agendas, constant changes and limited resources
• Ability to create collaborative relationships with all customers
• Current driver's license with proof of auto insurance and acceptable driving record
• Ability to travel within or outside of AZ to meet work requirements and business objectives

Employee Benefits:

Paid Time Off (PTO)

Paid Sick Leave

Company-paid Telemedicine plan

Medical, dental, and vision insurance

Long- and Short-term Disability

Identity Theft Protection

403(b) retirement plan

30% employee discount

Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.

We encourage all national service members, veterans, and their family members to apply. We also encourage those who are bilingual to apply.

Location: Tucson, AZ