Job Details

Omni Tucson National Resort & Spa

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.

To wait on tables promptly, courteously and to serve the guests and members delivering extraordinary customer service, in accordance with Omni standards.

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
• Complete station set-up and breakdown/side-work.
• Maintain tabletop items and fold napkins according to specified standards.
• Polish and clean all water glassware in assigned station during each shift.
• Ensure salt and pepper, sugar caddies are full at all times.
• Take food and beverage orders and upsell as often as possible.
• Bus tables whenever needed due to circumstances. Dust all tables to include table legs.
• Be pleasant, smile and greet all members and guests, using surnames when obtained.
• Send orders using MICROS system.
• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
• Alert manager immediately if a member or guest has a suggestion, complaint or issue.
• Present accurate check to guest and process payment.
• Maintain cleanliness of the restaurant.
• Assist in the orientation and training of new associates.
• Assist in seating members and guests and answering phones for restaurant and room service as needed.
• Cross train among other food and beverage outlets as needed.
• Maintain knowledge of the resort property.
• Attend department meetings and other required company trainings.

• Must have available on Friday morning/early afternoon.
• Must have and maintain current Food Handlers and TABC certifications.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Prior serving and cash handling experience preferred.
• Must be able to work flexible shifts including weekends and holidays.
• MICROS Experience preferred.

Physical Requirements:

• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .