Job Details

Reimbursement, Team Lead, Pre-Billing Eligibility

Castle Biosciences Inc. is growing, and we are looking to hire a Reimbursement, Team Lead, Pre-Billing Eligibility working remotely from your USA home-based office, with a start date prior to February 9, 2026. We are in search of someonewho strives for excellence in their work with a positive, can-do attitude! If this sounds like the right opportunity for you in the essential biotech field, consider applying today!

Exceptional benefit package:

• Excellent annual salary
• Achievable annual bonus potential 25% of salary
• 20 accrued PTO days annually
• 401K with a 100% company match of up to 6% of your allowable contribution, and no waiting period
• 3 health care plan options, with very low premium cost + company HSA contribution with HDHP option + company stock grant upon hire

A day in the life of Reimbursement, Team Lead, Pre-Billing Eligibility:

The Pre-Billing Team Lead is a hands-on leader responsible for mentoring and supporting the eligibility team in verifying insurance coverage for molecular diagnostic laboratory tests. This role involves actively working on department tasks while ensuring productivity and quality standards are met or exceeded. In addition to task completion, the Team Lead provides high-level support by answering questions and promptly resolving issues. A key responsibility is assigning daily tasks and assisting department leadership in monitoring team assignments and staffing to ensure timely completion of work. The Team Lead offers hands-on guidance, coaching, and support, serving as a resource for team members while identifying trends and areas for improvement. Additionally, they provide feedback to leadership on training opportunities and process enhancements to optimize team performance.

Required qualifications:

• High school diploma or equivalent GED or equivalent work experience
• A minimum of 2 years of health insurance eligibility and prior authorization experience or equivalent job experience
• In-depth knowledge of assigning correct insurance plans during the eligibility process, expertise in extracting key plan information within an eligibility response, experience navigating various payer portals to obtain eligibility information, and experience communicating with patients, clinician offices, and leadership regarding the eligibility process
• Experience handling a high volume of claims work daily (70 plus claims per day)
• Proficient in Microsoft Excel, Word, and Outlook
• Strong analytic and detail-oriented skills
• Excellent customer service skills
• Typing speed of 35 or more words per minute, with 90% or greater accuracy
• Actively displays behaviors that support the mission, vision, and values of Castle Biosciences

Travel requirements: 5 - 10% as needed for training and meetings

Schedule: Monday-Friday, 8:00 AM - 5:00 PM, exempt, working remotely within the USA

Ready to join our biotech team? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that this would be the right position for you, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

About Castle Biosciences Inc.: At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes. Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development. If you are interested in making a difference in the lives of patients while doing something that inspires you, Castle may be the right place for you. Castle Biosciences was ranked #188 by the Financial Times in 2023 as one of America's Fastest-Growing Companies. Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.