Job Details

Description

• Warmly greet all guests, including, but not limited to, visitors, volunteers, vendors, staff, guests, donors; homeless men, women, and children; community groups, church groups, and public officials
• Establish and build healthy Christ-honoring relationships with guests, while maintaining professional boundaries including guest confidentiality
• Trains, leads, and assigns tasks to the volunteers, holds the volunteers accountable for meeting mission, quality, safety, and other performance standards.
• Monitors operation of the dining room and performance of the volunteers.
• Prepares schedules for volunteers, ensuring adequate staffing and appropriate distribution of assignments.
• Monitors inventory of dining room supplies, ensuring that associates are exercising appropriate cost controls; assists in ordering and/or maintaining inventory.
• Monitors dining room to ensure the area is clean and in proper condition; notifies management of needed repairs and/or replacements and possible safety hazards.
• Monitors available seating and directs guests to appropriate tables to ensure efficient distribution for the best possible service.
• Communicates with kitchen staff to ensure appropriate levels of food, beverage, and eating and drinking utensils are available at all times.
• Oversees and assists with dining-related programs such as special events, private parties, meal delivery, and guest dining.
• Assists in maintaining appropriate department records such as reports, files, time records, and schedules.
• Oversee equipment, materials & supplies, utensils, etc. for inventory, placing out for use, cleanliness, etc.
• Oversee cleaning and maintenance of dining room as per health department codes
• Set up for events and with post-event clean up, inventory, food storage, and tear down.
• Assist with food preparation and serving.

• Participates in and attends all in-service training and education programs as scheduled.
• Supervisor volunteer server time and attendance records.
• Complete reports as needed including daily meal count.
• Ensure health department standards are being followed and interact with the health department during their inspections to obtain "Good" to "Excellent" ratings.
• Report any safety hazards to the maintenance department.
• Other duties as assigned.

• Experienced in banquet serving, food industry, and inventory supervision.
• Proficient organizational skills.
• Maintain high standards of safety and cleanliness.
• Adhere to grooming and appearance standards.
• Proficient customer and personal service skills.
• Proficient teaching and leading abilities.
• ServSafe Certified is a plus.
• Awareness of homelessness, substance abuse disorders, and mental health issues is a plus.
• Maintain a valid Arizona Driver's License and must have a clean driving record.
• Bilingual English/Spanish is a plus.
• Must be an evangelical Christian, living a life dedicated to Christ, and be an instrument of God's love, grace, hope, and forgiveness to all.

• This individual will be lifting and carrying bags and equipment, and will spend time sitting at a desk or walking, lifting, and pushing. This individual will be expected to clean and maintain equipment and facility and will move throughout the community with volunteers/guests. This individual will come in contact with volunteers /guests/students who are ill and/or contagious and must take precautions to ensure the health and safety of all volunteers, staff, and themselves. Able to lift to 50lbs.

• The population we serve is typically in crisis. This can cause emotional stress and compassion fatigue. GRM highly promotes employee self-care.

• Full-time 40 hours per week; nonexempt; eligible for benefits; eligible for paid time off
• Anticipate Flexible Schedule - This position may require attending weekend and evening events
• BFOQ (Bona Fide Occupational Qualification) Faith aligned