Job Details

The Receptionist position requires an individual who is well-spoken, customer service-oriented, and can multitask at a quick pace. Supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.

Duties include, but are not limited to:
• Professionally greet and direct all visitors.
• Organizes and prepares correspondence relating to association business.
• Assist with special administrative projects.
• Reviews invoices for completeness/accuracy of charges and prepares payable vouchers for the manager's approval if not completed by the Telephone Operator.
• Processes and distributes incoming and outgoing mail for the office and the Associations.
• Assist with mail handling per client and company policies.
• Ensure that the lobby area is kept neat and clean at all times.
• Updates homeowner and association information in C3 and shared files.
• Keeps workspaces organized and maintained. Alerts the Office Manager of low supplies and assists in supply stocking and distribution.
• Processes print jobs, scans, and faxes as general office support when needed.
• Files association documents for Community Managers. Arranges for the delivery and pickup of documents from storage when necessary.
• The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the work of different assignment positions.
• Other duties as assigned.

What do we offer?

Associa offers a competitive benefits package to our full-time employees, including medical, dental, and vision insurance, 401 (k), disability insurance, and support with wellness and development initiatives, and more. We have been designated a Great Place to Work for six consecutive years, and many of our locations have been awarded as Best and Brightest.

Compensation:

$17-$18 per hour, depending on experience.

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Confidentiality and discretion in the performance of all duties and responsibilities.

Education and Experience
• High School Diploma or GED Required
• 0 - 3 years of directly related or closely related experience

Working Conditions
• Typical office environment
• Frequent social interaction

PHYSICAL DEMANDS
*The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*While performing the duties of this job, the employee is regularly required to stand and to reach above the shoulders with hands and arms in order to file a variety of documents; use hands and fingers to input data into an information system, and talk or hear in order to gather and provide information on departmental processes. The employee is often required to sit in order to process information and conduct data entry activities.

ENVIRONMENTAL DEMANDS
Work is performed in a climate-controlled office without exposure to adverse environmental conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances.