Job Details

Job Opportunity at Tucson Marriott University Park

Compensation Range: $15.50-$16.28 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

Career Growth & Learning 40% of our management hires are internal promotions!

Invest in Your Future 401(k) plan with company match.

Comprehensive Health Coverage Medical, dental, and vision insurance options.

Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.

Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

Purpose & Impact Make a difference through Atrium's community service and volunteer programs.

Job Description

What You Will Do:

• Welcome guests with warmth and professionalismbe their trusted go-to from check-in to check-out
• Recommend the best local dining, entertainment, shopping, and attractionsyou're the insider they didn't know they needed
• Assist with reservations, transportation, event tickets, and anything else guests may require
• Help with guest mail, messages, and business center needs
• Ensure the lobby and concierge area remain clean, organized, and inviting
• Stay cool under pressure while resolving guest concerns with courtesy and care
• Support a seamless experience by partnering with front desk, valet, bell staff, and other departments

What We Are Looking For:

• Customer service experience required At least 6 months in a guest-facing role
• Hospitality experience preferred You understand how to deliver a 5-star experience
• Excellent communication skills You speak clearly, listen actively, and know how to tailor service to each guest
• Local knowledge and curiosity You love your city and enjoy helping others explore it
• Physically ready Able to stand/walk for long periods and occasionally lift up to 50 lbs
• Driver's license A valid license and clean driving record are required
• Flexible availability Days, nights, weekends, holidaysyou're ready when guests need you

Why Atrium:

For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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Come grow with us!