Job Details
Receptionist
2025-10-15 Chicanos Por La Causa Tucson,AZ
Description:
Education /Background:
Position requirements: This position is both a mobile and a sedentary position with periods of light physical activity and is performed mostly in office surroundings. Positions typical in nature require regular walking or standing; sitting, lifting, and carrying up to 20 pounds; climbing stairs, bending, reaching, holding, grasping, and turning objects; and using fingers to operate computer keyboards. This position will require the ability to speak normally and to use normal or aided vision and hearing.
Travel: To successfully fulfill the duties of this position, local, interstate, and intrastate travel to Chicanos Por La Causa, Inc., its affiliates, and/or subsidiaries will be necessary. The candidate must have and maintain a valid driver's license and auto insurance. Technology will be utilized to minimize travel whenever feasible. The travel requirements for this position are anticipated to be 25 to 35 percent assignment, depending on the assignment. Overnight travel must be approved in advance by the Department VP.
LIMITATIONS AND DISCLAIMER
The Requirements in this job description are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. All employees are accountable for understanding and complying with all corporate policies and procedures as well as any program specific policies and procedures. Continued employment remains on an "at-will" basis.
This job description is subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.
EMPOWERING LIVES THROUGH CONTINUOUS LEARNING
Continuous Learning: All certifications related to the position at hire, or obtained while employed by CPLC, must be maintained. Candidate will be expected to participate in continuous learning opportunities to maintain competency and enhance skillset. Learning opportunities must be approved by Department VP.
CPLC Mission, Vison and Values in Action: Our mission and purpose is to drive economic and political empowerment. We cannot achieve our vision of "Empowered Lives" without the full engaged participation of each employee. Each CPLC employee is expected to adhere not only to the CPLC Code of Conduct when acting on behalf of CPLC, but each employee is also expected to contribute to promoting and demonstrating CPLC's Values in Action in their interactions with clients, other CPLC employees, CPLC stakeholders, and at any and all times representing CPLC.
BENEFITS:
We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family.
Fulltime employee's benefits below and click the link to see more:
CPLC Family Immigration Services helps reunite families that have been divided by international borders or mixed immigration statuses.
Serving Tucson, Somerton, and Nogales, Arizona, our services are accredited by the Department of Justice's Board of Immigration
Appeals.
CPLC seeks a bilingual (English/Spanish) Administrative Support Specialist to handle phones, greet visitors, schedule appointments, maintain files, and support staff with client services. Requires HS diploma/GED, 1 year office experience, MS Office skills, and valid AZ driver's license.
OBJECTIVE AND POSITION SUMMARY
Provides Support services to CPLC staff by answering the phone, taking messages, greeting the public, scheduling, and assessing service to be provided to client.
SPECIALIZATIONS
- Must have a professional appearance such as business casual
- Must have excellent phone etiquette
- Customer service driven and able to multitask
- Must have written, verbal and communication skills
- Able to work with minimum supervision, with knowledge of Microsoft Office software
- Should be punctual and customer service driven
- Answers the telephone in an efficient and courteous manner
- Determines the nature of the business and directs them to appropriate staff
- Schedules appointments for counselors and sends reminders to clients
- Receives visitors and clients, determines the nature of the business, and directs them to appropriate staff
- Provides general introductory immigration information to clients
- Prepare clients files for immigration counselors
- Makes copies, files, faxes for staff and clients
- Completes simple translation of documents from Spanish to English or English to Spanish
- Completes a variety of forms for clients
- Maintains statistical data for monthly reports
- May perform other related duties as assigned
Education /Background:
- High School Diploma or GED,
- Minimum 1 year of office experience
- Must be fluent in English and Spanish
- Must maintain valid Arizona Driver's License, vehicle insurance, and availability to be covered under CPLC policy
Position requirements: This position is both a mobile and a sedentary position with periods of light physical activity and is performed mostly in office surroundings. Positions typical in nature require regular walking or standing; sitting, lifting, and carrying up to 20 pounds; climbing stairs, bending, reaching, holding, grasping, and turning objects; and using fingers to operate computer keyboards. This position will require the ability to speak normally and to use normal or aided vision and hearing.
Travel: To successfully fulfill the duties of this position, local, interstate, and intrastate travel to Chicanos Por La Causa, Inc., its affiliates, and/or subsidiaries will be necessary. The candidate must have and maintain a valid driver's license and auto insurance. Technology will be utilized to minimize travel whenever feasible. The travel requirements for this position are anticipated to be 25 to 35 percent assignment, depending on the assignment. Overnight travel must be approved in advance by the Department VP.
LIMITATIONS AND DISCLAIMER
The Requirements in this job description are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. All employees are accountable for understanding and complying with all corporate policies and procedures as well as any program specific policies and procedures. Continued employment remains on an "at-will" basis.
This job description is subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.
EMPOWERING LIVES THROUGH CONTINUOUS LEARNING
Continuous Learning: All certifications related to the position at hire, or obtained while employed by CPLC, must be maintained. Candidate will be expected to participate in continuous learning opportunities to maintain competency and enhance skillset. Learning opportunities must be approved by Department VP.
CPLC Mission, Vison and Values in Action: Our mission and purpose is to drive economic and political empowerment. We cannot achieve our vision of "Empowered Lives" without the full engaged participation of each employee. Each CPLC employee is expected to adhere not only to the CPLC Code of Conduct when acting on behalf of CPLC, but each employee is also expected to contribute to promoting and demonstrating CPLC's Values in Action in their interactions with clients, other CPLC employees, CPLC stakeholders, and at any and all times representing CPLC.
BENEFITS:
We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family.
Fulltime employee's benefits below and click the link to see more:
- Generous Paid Holiday
- Employee Recognition Program
- Paid Time Off & Paid Sick Days
- Free Preventative Services & Wellness Rewards
- Medical, Dental, and Vision for Spouse/Domestic Partner & Children up to age 26
- Health Savings Account & Flexible Spending Account
- Life + Disability options
- Employee Assistance Program
- Telemedicine & Concierge Services
- 401(k) Retirement Plan
- Pet Care, Life Mart Purchase Discounts
- Tuition Reimbursement for qualifying degrees
- Mileage & Cell Reimbursement for qualifying roles
- Identity Theft Protection& Voluntary Benefits