Job Details

Outreach and Response Coordinator (Multiple Positions)

The Outreach and Response Coordinator will serve as the primary point of contact in the University of Arizona's Office of Institutional Equity (OIE) for those impacted by and implicated in reported discriminatory conduct or harassment. The Outreach and Response Coordinator will be responsible for the initial review and assessment of reported concerns; providing information about available support, resources, and options; and conducting intake interviews with potential complainants to determine appropriate jurisdiction and explain available accountability processes. The Outreach and Response Coordinator will also review and implement requests for supportive measures, provide case status updates, and coordinate communications among the parties and their advisors, assigned investigator, the hearing officer, the Title IX coordinator, and relevant administrators.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

Duties & Responsibilities

Case Management:

• Receive, review, and initially assess reported concerns to confirm OIE's jurisdiction and determine next steps.
• Facilitate and conduct intake meetings with individuals who have reported discrimination or harassment concerns to determine and explain applicable accountability processes and procedures and address requests for supportive measures or other resources.
• Implement, document, and monitor supportive measures and other requests for support or assistance.
• Prepare and maintain accurate and detailed records of all interactions and actions taken in response to a report in OIE's case management system.
• Prepare an individualized assessment for each report to reflect and facilitate the transfer of a concern to an investigator for the initiation of an accountability process.
• Conduct and document internal assessments under the University's Nondiscrimination and Anti-harassment Policy, Title VI, and Title IX in the absence of a known or participatory complainant and make recommendations regarding further OIE involvement when appropriate.

Outreach and Support:

• Initiate and track outreach to individuals impacted by discrimination and harassment concerns, including but not limited to sexual harassment, sexual misconduct, relationship violence, or stalking.
• Follow up with individuals as needed to ensure they receive and understand the information provided about their rights, options, available support and resources, and/or provide referrals to other departments when appropriate.
• Provide timely updates about the process and coordinate communications among the parties and their advisors, assigned investigator, the hearing officer, the Title IX coordinator, and relevant administrators.

Knowledge, Skills, and Abilities:

• Ability to handle confidential and sensitive information in a professional, supportive manner.
• Ability to communicate effectively with different groups and individuals.
• Ability to synthesize and summarize information clearly and efficiently.
• Attention to detail.

Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of relevant work experience.

Preferred Qualifications

• Higher education employment experience.
• Experience applying federal and state civil rights laws and related institutional policies, procedures, and resources.
• Experience with Advocate case management software.
• 2 years of legal and/or compliance work experience.

Compensation

The Rate of Pay represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity. The Grade Range represents a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Contact Information for Candidates

Kristen Klotz | ...@arizona.edu

Open Date

9/17/2025

Open Until Filled

Yes

Documents Needed to Apply

Resume and Cover Letter

Notice of Availability of the Annual Security and Fire Safety Report

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at ...@arizona.edu.