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Installation Lead (SafePointe)

  2025-08-01     SoundThinking     Tucson,AZ  
Description:

Join to apply for the Installation Lead (SafePointe) role at SoundThinking (formerly ShotSpotter)

5 months ago Be among the first 25 applicants

Join to apply for the Installation Lead (SafePointe) role at SoundThinking (formerly ShotSpotter)

Are you an experienced security installation professional who is ready to super charge your career? SoundThinking is looking for a Lead Installer to provide our customers with professional installations of our SafePointe product. This individual has exemplary customer service skills, an expert at outdoor low voltage (Cat6) installations, cutting concrete, and racking IT equipment. Come join a certified "Great Place to Work" and company that is making positive impact on the communities we serve.

Essential Duties/Responsibilities

  • Provide comprehensive site surveys at customer locations that document physical placement of weapons detection sensors and cameras, PoE wiring, and IT equipment.
  • Install weapons detection systems at customer locations. Including anchoring security bollards, installation of security cameras, racking IT equipment, running Cat6 cable, cutting concrete, filling concrete seams, and other such activities.
  • Resolve discrepancies and conflicts with plans and personnel.
  • Provide excellent customer service at all times.
  • Document all work using provided tools (MS Office, Monday.com, ServiceMax, etc.)
  • Requires loading, unloading, lifting of equipment, some of which are heavy and bulky.

Minimum Qualifications

  • 7+ years of experience cutting concrete, running outdoor PoE Cat6 cable.
  • Must be able to obtain a gaming license.
  • Must be able to pass a background check.
  • Must be able to operate safely and comply with company and faciality safety procedures.
  • Must be able to lift 100 lbs.
  • Professional facilities/casino management experience highly desirable.

Travel: 75%

Note: The Company reserves exclusive right in its sole discretion to modify, adjust, delete, add or otherwise change the above at any time.

Hybrid Workplace

SoundThinking follows a hybrid schedule for employees who live equal to or less than 50 miles from one of our office locations, which include Fremont, CA, Tucson, AZ, Washington, D.C., or Iselin, NJ. Employees are expected to work onsite 3 days per week – the specific days are dependent on the office location.

SoundThinking provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SoundThinking complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SoundThinking maintains a drug-free workplace policy.

SoundThinking expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SoundThinking's employees to perform their job duties may result in discipline up to and including discharge. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact SoundThinking at ...@soundthinking.com for assistance.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Information Technology
  • Industries

    Public Safety

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