Job Details

Join to apply for the Field Engineer role at SoundThinking (formerly ShotSpotter)3 days ago Be among the first 25 applicantsJoin to apply for the Field Engineer role at SoundThinking (formerly ShotSpotter)Are you ready to work with next generation technology to help protect communities? SoundThinking is looking for a detailed oriented Field Engineer to rigorously test the performance of our systems. If you have testing experience and are meticulously detailed oriented, you may be great fit for this role. Come join a certified “Great Place to Work” and company that is making positive impact on the communities we serve.Essential Duties/ResponsibilitiesSchedule, organize, and manage system testing and data collection at customer locations.Ensure the completion and integrity of test, data, and results.Analyze and report on test results.Troubleshoot and resolve any issues that may arise during the test and data collection process.Clearly and professionally communicate with mixed audience of technical and non-technical teammates and customers.Build strong cross-functional relationships with business partners and internal stakeholders.Document all work using provided tools (MS Office, Monday.com, ServiceMax, etc.)Requires 75% or more travel.Minimum QualificationsProven ability to manage field testing, data collection, and quality assurance with a high degree of accuracy, as demonstrated through prior technical roles.Strong leadership background with experience training, supervising, and mentoring teams while maintaining high standards of safety and customer service in dynamic field environments.Demonstrates flexibility and quick adaptability across a wide range of technical and customer-facing roles, thriving in fast-paced and constantly changing field conditions.Meticulously detailed oriented.Must be able to pass a background check.Post secondary degree or equivalent work experience.Ability to leverage AI tools for productivity.Experience troubleshooting computer networks (preferred).Experience with low voltage network wiring (preferred).Hybrid WorkplaceSoundThinking follows a hybrid schedule for employees who live equal to or less than 50 miles from one of our office locations, which include Fremont, CA, Tucson, AZ, Washington, D.C., or Iselin, NJ. Employees are expected to work onsite 3 days per week – the specific days are dependent on the office location.SoundThinking provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SoundThinking complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SoundThinking maintains a drug-free workplace policy.SoundThinking expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SoundThinking's employees to perform their job duties may result in discipline up to and including discharge. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact SoundThinking at ...@soundthinking.com for assistance.Note: The Company reserves exclusive right in its sole discretion to modify, adjust, delete, add or otherwise change the above at any time.Seniority level Seniority level Entry levelEmployment type Employment type Full-timeJob function Job function Engineering and Information TechnologyIndustries Public SafetyReferrals increase your chances of interviewing at SoundThinking (formerly ShotSpotter) by 2xGet notified about new Field Engineer jobs in United States .United States $100,000.00-$120,000.00 2 weeks agoUnited States $80,000.00-$120,000.00 1 week agoRegional Transmission Engineer (Remote or Hybrid) Greater Minneapolis-St. Paul Area $110,000.00-$140,000.00 1 week agoUnited States $84,500.00-$88,000.00 3 days agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr