Job Details

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Tucson store located at 345 E Congress St #145, Tucson, AZ 85701. We are seeking hospitality-focused individuals eager to join our industry-leading, rapidly growing, and nationally recognized company.

Our MIT perks & compensation:

• Market competitive hourly pay
• Eligibility for store bonus at period end
• Comprehensive benefits starting the first day after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability within a reputable, expanding company
• Opportunities for growth and promotion
• Work in a fun, energetic team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Serve as Manager-on-Duty during scheduled shifts when the Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members involved in cookie sales and deliveries
• Lead onboarding and initial training for new hourly staff
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the absence of the manager
• Assist the Store Ops Manager with ordering, inventory, and scheduling
• Ensure staff adherence to company standards (baking, uniforms, policies)
• Drive upselling and deliver excellent customer service, ensuring team members do the same

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail environment
• Experience conducting in-person interviews for hourly staff
• Experience with Point of Sale (POS) systems
• Proficiency in MS Office, Word, and Applicant Tracking Systems
• Availability to work a 4-5 day week with 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ and legally eligible to work in the U.S.

About us:

Founded in a college dorm by Seth Berkowitz, Insomnia Cookies has grown into a global brand with over 300 stores, known for its warm, delicious cookies delivered day and night. Headquartered in Philadelphia, PA, we continue to innovate and expand our reach, revolutionizing the cookie industry with our "Imagining What's Possible" motto.