Job Details

Job Details

Job Location
CARF International (Headquarters) - Tucson, AZ

Position Type
Full Time

Job Category
Admin - Clerical

Career Opportunity

Looking for a mission-driven collaborative workplace? Join the CARF team as an Office Assistant! In this role, you will provide administrative support for Survey Services operations.

Application Deadline: October 18, 2024

Essential duties and responsibilities
The following duties and responsibilities represent the essential functions of this job that an individual must be able to perform with or without a reasonable accommodation:

• Administrative support duties, including but not limited to data entry, mailings, copying, scanning, proofing, processing, mail merges, inventory, responding to emails, and fielding phone calls.
• Prepare and mail/email materials for scheduling letters, accreditation packets, surveyor packets, etc.
• Run batch reports and email/mail notifications.
• Meet quality audit goals.
• Enter surveyor itinerary information into AIMS.
• Provide daily backup for the front desk. Duties include: opening, sorting, and distributing mail; answering and routing phone calls; screening and checking-in visitors; and mailing accreditation certificates.
• Compile and send marketing materials.
• Proof details in all correspondence for grammar and accuracy and add inserts, as applicable.
• Process applications into the system as they are received and update AIMS appropriately.
• Inventory the supply room and initiate supply, as needed.
• Triage and route allegation calls.
• Provide customer service to organizations, surveyors, and customer service units.
• Collaborate effectively with team members to achieve departmental goals and objectives, while balancing competing and/or fluctuating workloads.

Physical requirements:
• Lift and/or move objects weighing 25-30 lbs.

Note: Duties and responsibilities are not all inclusive and may change at any time, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPENSATION & BENEFITS

The market entry salary for this full-time, non-exempt position is $16.28 hourly USD, payable semi-monthly. Actual starting salary is commensurate with education and experience. CARF offers a competitive compensation and premium benefits package; e.g., medical/dental/life/disability insurance, medical and childcare flexible spending accounts, 403(b) retirement savings account, defined benefit pension plan, comprehensive wellness program, employee assistance program, goal sharing and other performance award programs.

WORK LOCATION

Based in Tucson, AZ, this position is not eligible for relocation assistance or full-time remote work. However, this position may be eligible to work remotely up to 2 days per week.

Qualifications

The following qualifications represent the training, education, certifications, licensures, and/or work experience required to perform the essential duties and responsibilities successfully:

• High school diploma or equivalent.
• One (1) year general administrative support experience, with emphasis on customer service.
• Utilize good writing, spelling, and grammar skills to respond to emails.
• Demonstrated skill in establishing/maintaining collaborative, professional relationships with team members.
• Demonstrated skill in time management, prioritization, and flexibility.
• Basic proficiency with Microsoft Office, e.g., Outlook, Word, Excel.
• Experience with a multiline phone system.
• Must be authorized to work in the United States. Does not now or in the future require sponsorship for employment visa status, including but not limited to H-1B visa status.