Job Details
Patient Scheduling Agent
2024-11-11 Reqroute Tucson,AZ
Description:
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. ( www.reqroute.com )
Patient Scheduler
Tucson, AZ (Remote)
Contract to Hire
Responsibilities:
- Handle inbound calls from patients seeking to schedule appointments, answer inquiries, and provide assistance.
- Make outbound calls to patients to schedule appointments, follow up on missed appointments, and provide appointment reminders.
- Efficiently manage a high volume of calls while maintaining a professional and empathetic demeanor.
- Collect patient information accurately and enter it into the scheduling system.
- Optimize scheduling efficiency by maximizing provider availability and minimizing gaps in the schedule.
- Follow scheduling protocols and procedures to ensure accurate and consistent scheduling practices.
- Provide exceptional customer service by addressing patient concerns, resolving scheduling conflicts, and ensuring patient satisfaction.
- Collaborate with other team members, such as medical assistants and administrative staff, to coordinate patient appointments and services.
- Maintain detailed and up-to-date records of scheduled appointments, cancellations, and rescheduling.
- Adhere to privacy regulations and maintain confidentiality of patient information.
- Stay updated on clinic policies, procedures, and service offerings to effectively communicate information to patients.
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. ( www.reqroute.com )